STANDARDS
MARKETING STANDARDS

Marketing - The action or business of promoting and selling products or services, including market research and advertising
Marketing Mix
Product - The goods and/or services offered by a company to its customers
Price - The amount of money paid by customers to purchase the product
Place - The activities that make the product available to consumers
Promotion - The activities that communicate the product’s features and benefits and persuade customers to purchase the product
Target Market - A specific group of people that a business makes the focus of it’s marketing or promotional plan
Niche Market - A smaller market that has a very unique set of needs. A business concentrates on satisfying the needs of a narrowly specified group of consumers
Mass Market - An attempt to appeal to as many customers as possible, without any sort of market segmentation
Market Segmentation
Demographics - Segmenting markets by age, gender, income, ethnic background, and family life cycle
Geographics - Segmenting markets by age, gender, income, ethnic background, and family life cycle
Psychographics -Market segmentation on the basis of personality, motives, lifestyles, and geodemographics
Behavioristics - Groups consumers based on specific behavioral patterns they display when making purchasing decisions
Product Life Cycle
Introduction - Product is introduced to market, sales grow slowly as people are not aware of the product. There is usually no profit
Growth - Sales start to grow rapidly, increase of sales and profits and competition is aware and is offering new products to compete
Maturity - Sales level off or slow down, most of target market owns product. Company starts to decide whether to continue to improve the product to gain additional sales
Decline - Sales will fall and product begins to lose appeal. Advertising is reduced or stopped and eventually production will be stopped in the future
Positioning - Involves a process of defining the marketing mix variables so that target customers have a clear, distinctive, desirable understanding of what the product does or represents in comparison with competing products
Product Mix - Refers to the total number of product lines a company offers to its customers
Product Line - Is a group of related products under a single brand sold by the same company
Product Item - A specific version of a product that can be designated as a distinct offering
among an organization's products
Product Depth - The amount of sub-products offered by a business within a particular line of products
Product Width - The number of product lines the company sells
Product Modification - An attempt by companies to extend the length of the Product Life Cycle by making small, or big changed to a product to keep customers interested in the product, or cause them to buy accessory items to keep the product popular
Product Line Extension - When a company introduces additional items in the same product category under the same brand name such as new flavors, forms, colors, added ingredients, package sizes
Pricing Strategies
Prestige Pricing - Setting a higher than average price for an item to suggest status or prestige to a customer
Price Skimming - A marketer sets a relatively high initial price for a product or service at first, then lowers the price over time
Penetration Pricing - Offering a low price for a new product or service during its initial offering in order to lure customers away from competitors
Price Lining - Products or services within a specific group are set at different price points. The higher the price, the higher the perceived quality to the consumer
Bundle Pricing - Companies sell a package or set of goods or services for a lower price than they would charge if the customer bought all of them separately
Odd-Even Pricing - Involves setting prices that end in either an odd or even number. Odd numbers convey a bargain while even numbers convey quality
Everyday Low Pricing - Pricing strategy promising consumers a low price without the need to wait for sale price events or comparison shopping
Cost of Goods Sold - The total it takes to make the product or service such as the cost as materials and labor costs
Profit Margin - The amount by which revenue from sales exceeds costs in a business
Mark Up - Added onto the total cost incurred by the producer of a good or service in order to cover the costs of doing business and create a profit
Overhead Expenses - Are all costs on the income statement except for direct labor, direct materials, and direct expenses
Seven Functions of Marketing
Distribution - Determining the best ways for customers to locate, obtain, and use the products and services of an organization. Involves moving the product each step from the design idea to the consumer
Market Information Management - Obtaining, managing, and using information about what customers want to improve business decision making, performance of marketing activities, and determining what will sell
Pricing - Setting and communicating the value of products and services. Setting the price at the right level
Promotion - Communicating with customers about the product to achieve the desired
result--customer demand for and purchase of the product. Includes advertising, personal selling, publicity, and public relations
Product/Service Management - Designing, developing, maintaining, improving, and acquiring products and services that meet consumer needs
Financing - Budgeting for marketing activities, obtaining the necessary funds needed for operations,and providing financial assistance to customers so they can purchase the business products and service
Selling - Communicating directly with potential customers to determine and satisfy their needs